India Post does not having any obligation or liability if India Post misplaces or loses your parcel

India Post does not having any obligation or liability if India Post misplaces or loses your parcel

If you are under the notion that posts or parcels sent through registered India Post are highly safe and secured, then you are wrong.

The National Consumer Disputes Redressal Commission (NCDRC), India’s top consumer court, has ruled that India Post cannot be prosecuted for lost parcels.

                    

The ruling stated that India Post cannot be seen as a provider of commercial postal

Services. But it is an arm of the government.

As the government could not be hauled to consumer courts, the postal department also could not be made to pay for misplacing registered posts.

“Services rendered by the Post Office are merely statutory and there is no contractual liability,”

“By establishing the Post Offices and running the postal service, the central government performs a governmental function and the government does not engage in commercial transaction with the sender of the article through post,” the order noted.

Therefore if you are sending any very important parcel through registered India Post then, be cautioned. India Post does not having any obligation or liability if India Post misplaces or loses your parcel.