Offered unhygienic food - Complain on FSSAI app

Offered unhygienic food - Complain on FSSAI app 

Discovered some “strange” and “unexpected” object in your packaged food and you do not know whom to approach?

Are you unhappy with the quality of packaged food you’ve just bought, or the food you’ve been served at a restaurant?

Have you been helpless when you found packaged food or food served at a restaurant sub standard? But now you don’t have to. You can easily complain about it just through a free mobile app.

Raise your concerns about substandard and poor quality food through a new mobile app launched by the Food Safety and Standards Authority of India (FSSAI).

The FSSAI App will allow consumers to raise food-safety related concerns about packaged food or items served at a restaurant.

For served food, the app provides an option to rate the overall hygiene of the food service establishment.

The app also empowers consumers to check many parameters on which the food safety is compromised for both packaged foods and food served in ready-to-eat establishments.

The food concerns raised by a consumer will be routed to the food safety officer (FSO), a designated officer or the state food commissioner for necessary action.